January 29, 2023


Chinese research company Chnbrand has conducted a satisfaction survey on each smartphone brand targeting Chinese consumers and released the results.
Ice universe (@UniverseIce) shared the results on Twitter.

Apple remains at the top of the list for the second time since last year

According to Chnbrand’s survey, Apple topped the consumer satisfaction survey with 86.2 points. By the way, the top three brands, Apple, Huawei and Xiaomi, have remained unchanged from last year.
At the bottom of the list is Samsung, which has dropped two places from last year’s survey results.
IQOO and Redmi, which were not included in the ranking last year, are ranked 6th and 7th respectively.

2022 China Customer Satisfaction Survey by Chnbrand (Smartphone Brands)

rank brand name satisfaction index Change in ranking from last year
1 Apple 86.2
2 Huwei 85.5
3 Xiaomi 83.1
Four OPPO 76.1 +4
Five Honor 75.2 -1
6 IQOO 74.2 new
7 Redmi 73.7 new
8 vivo 67.4 -3
9 Samsung 67.0 -2
industry average 80.1


Source: Chnbrand via Ice universe/Twitter

Source: iPhone Mania

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