Chinese research company Chnbrand has conducted a satisfaction survey on each smartphone brand targeting Chinese consumers and released the results.
Ice universe (@UniverseIce) shared the results on Twitter.
Apple remains at the top of the list for the second time since last year
According to Chnbrand’s survey, Apple topped the consumer satisfaction survey with 86.2 points. By the way, the top three brands, Apple, Huawei and Xiaomi, have remained unchanged from last year.
At the bottom of the list is Samsung, which has dropped two places from last year’s survey results.
IQOO and Redmi, which were not included in the ranking last year, are ranked 6th and 7th respectively.
2022 China Customer Satisfaction Survey by Chnbrand (Smartphone Brands)
| rank | brand name | satisfaction index | Change in ranking from last year |
|---|---|---|---|
| 1 | Apple | 86.2 | – |
| 2 | Huwei | 85.5 | – |
| 3 | Xiaomi | 83.1 | – |
| Four | OPPO | 76.1 | +4 |
| Five | Honor | 75.2 | -1 |
| 6 | IQOO | 74.2 | new |
| 7 | Redmi | 73.7 | new |
| 8 | vivo | 67.4 | -3 |
| 9 | Samsung | 67.0 | -2 |
| industry average | 80.1 |
In 2022, China’s consumer mobile phone satisfaction rankings will be Apple first and Samsung last.
Why do you think this is the case?pic.twitter.com/fqaQZ3006t—Ice universe (@UniverseIce) August 5, 2022
Source: Chnbrand via Ice universe/Twitter
(lunatic)
Source: iPhone Mania
