Apple has extended the application period of the “ Repair service program for iPhone 12 and iPhone 12 Pro sound problems ” for one year.
Program application period extended to 3 years from release
From August 2021, Apple has been offering a “ repair service program for iPhone 12 and iPhone 12 Pro sound problems ”.
This is a free repair if there is a problem that no sound is output from the receiver when using the phone on the iPhone12 or iPhone12 Pro.
Initially, the application period of the program was ‘two years from the release’, but it was announced that the program application period was ‘three years from the release’ and extended by one year.
According to Apple, this issue has been confirmed for the iPhone12 and iPhone12 Pro manufactured between October 2020 and April 2021, and the iPhone12 mini and iPhone12 Pro Max are not covered by the program.
Repair service procedure
To receive repair service for iPhone12 and iPhone12 Pro, please follow one of the procedures below.
- Apple Store directly managed store (reservation required)
- Apple Authorized Service Provider
Apple recommends backing up to iCloud or a computer before sending it in for repair, and if there is damage that affects the repair, such as a cracked screen, that damage must be repaired first.
Source: iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues/Apple
Source: iPhone Mania